Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 14347746
Rated 1 out of 5
by Firefox user 14347746, 8 months agoPaid proton pass subscription constantly signs out on it's own even while I'm signed in to the same proton account for email in the adjacent tab, with or without paid proton VPN plus. Often will not fill log-ins on popular websites and at times clicking icon doesn't even show info for copy paste to sign in. Hasn't offered a way to use "email alias" for signing up on new web sites for months. All of this occurs with three different, up-to-date browsers with other extensions, ad-blocking and security disabled, on Two Very Different Windows Computers! I have uninstalled, cleared all browsing data, and reinstalled with no change. In short - a very frustrating, faulty password manager and a complete waste of money. Proton Developer - PLEASE don't bother with your standard "that doesn't sound right", "more information" and "Contact us" drivel. Fix it or don't; I'm moving back to a functional and reliable alternative provider.
Developer response
posted 8 months agoSorry to hear about your experience. We'd love to help and document your feedback so we can work on improving the autofill experience, but we would need you to flag the problematic services so we can report them to the development team. Please reach out to us at https://proton.me/support-contact and flag the services in question.
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- Rated 1 out of 5by Firefox user 20181261, 7 days agoHad to give a 1 star because while trying to login dueing a time sensitive task, it kept distracting me with this "Rate Us" banner. This is a paid product. It should NOT be adding distractions like this day to day.
Developer response
posted 4 days agoThank you for your feedback. We apologize for any inconvenience this has caused you!